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10 Ways to Deliver Consistently Great Customer Service Demonstrate active listening skills; when you’re on the phone or live chat, use phrases like “It sounds like … ” and “Do you mean … ? ” or “Let me make sure I’ve got this right.” Make sure you repeat the problem back to them in your […]

What Is Machine Learning and Types of Machine Learning Updated In a neural network trained to identify whether a picture contains a cat or not, the different nodes would assess the information and arrive at an output that indicates whether a picture features a cat. Deep learning is a subset of machine learning that uses

Appendix I: A Short History of AI One Hundred Year Study on Artificial Intelligence AI100 The lack of explanation and transparency is also problematic when mistakes are made. AI systems will on occasion fail in patient diagnosis and treatment for things such as ‘model drift’. This is where an AI system that was deployed into